3CX for Multi-Location Businesses
Call Routing
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No need to have multiple numbers for different locations in 1 company.
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A single "222" DID or a landline number can be used for all locations
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Calls can be forwarded to multi-level IVR greeting messages to be routed as per the customer selection. For Example, If a customer selects option 1, it rings in branch 1, option 2 goes to branch 2, and so on.
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Example: every time the customer calls, they are greeted with an IVR saying "Thank you for calling Hungry Heads and so on".
Advanced Features
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Call Recording
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Conference calling
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Call Transferring
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Connected with the head office
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Internal and External Extensions
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No per extension charges
Advanced Reporting
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Incoming Calls
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Outgoing Calls
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Missed Calls
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Calls Missed and called back
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Calls Missed but not Called Back
Mobile Apps
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Not in Office? Not a problem. 3CX supports a wide variety of platforms for remote apps - iOS, Android, Windows & Mac - All are supported.
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3CX Mobile apps have built-in VPN feature which enables the app to work from any part of the world.
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With constant feature and security upgrades, 3CX ensures the apps are always compatible with latest platforms for seamless connectivity.
